Clean in Business

Can I explore images of organisations with Clean Language?

Can I explore images of organisations with Clean Language?

One of the ways Clean Language is used in business is to help groups to develop shared images of organisations. This is particularly useful when a company’s board of directors, for example, wants to become clearer about its shared mission, vision and strategy....

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Influencing skills for call centre professionals

Influencing skills for call centre professionals

Members of the Professional Planning Forum, an independent industry body, are involved in resourcing the call centres of large, often blue-chip organisations, making sure staff are available round the clock to respond to customers’ calls. To do their job effectively...

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Case study: Fast team building

Case study: Fast team building

Situation A ‘virtual team’ of contact centre managers was experiencing problems. Their centres were widely spread geographically, but the company needed them to co-ordinate their efforts closely. Instead the differences between centres were becoming more and more...

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Case study: Analysing effective project leadership

Case study: Analysing effective project leadership

Situation A key player in the pharmaceutical industry was concerned about the performance of some of their project leaders – the individuals charged with bringing new drugs through testing and to market. The process itself was highly regulated, so they could be sure...

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Analyst’s Clean questions save 34-million Euro project

Analyst’s Clean questions save 34-million Euro project

Situation Roland Hill*, a business analyst for Dutch IT specialists IPROFS, used Clean Language to reveal a number of misunderstandings which could have caused the collapse of an 34.9 million-Euro project involving financial institutions across Europe. He joined the...

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Clean Case Studies and Research

Clean Case Studies Some ways to use Clean Language to make a difference in business “In the current economic environment, the pressure is on to deliver, quicker, better and cheaper. Clean is a quick win that will deliver speed, quality and lower cost/increased...

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Using Clean for business planning

Margaret Meyer, strategy development consultant and coach Conventional business planning processes can be very effective. They can also be very complex, time-consuming, and produce plans that look great on paper but are difficult to implement. For the last 6 months...

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Clean Change in Business: The Knowledge Inside

The Knowledge Inside: Questions are the new Answers.
We are here to help Your Company Get Better Results.
How do we do that? By:
Uncovering the hidden knowledge inside individuals and groups.
Using advanced communication skills.
Teaching advanced communication skills.
Work with us and discover the knowledge inside:

We help you to use Clean Language, metaphor, and the language of influence so that:
You win more business.
Clients feel listened to and understood.
All parties are clear about what’s important.
Time-consuming confusion and misunderstandings are reduced.
Stakeholders are motivated and empowered, teams feel well-led and confident.
There is an increased probability of delivering on time, on budget, and exceeding client expectations.
You can use the expert knowledge of Wendy Sullivan co-author of Clean Language: Revealing Metaphors and Opening Minds, and the extensive skills of the Clean Change Associates to make an immediate difference to your business.

Working with you and your staff we’ll cut through longstanding problems and head for solutions that fit you perfectly and can last a lifetime.

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The knowledge inside… your customers

Forward-thinking companies worldwide are developing a new kind of relationship with their customers. They want to know, in depth, what their customers really think so that they can serve them more effectively. In consulting of all kinds, requirements-gathering needs...

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The knowledge inside… your stars

Your business has talent! But are your star performers able to replicate their success, to teach others to do what they do and get similar results? If not, we can help. Our 'Modelling the Masters' programme puts the spotlight on individuals who achieve excellence in...

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The knowledge inside… your team

We work with organisations of all kinds to enable effective thinking and improved communication through team alignment. Imagine your colleagues opening up enough to understand what really excites and motivates them, finding out in the process how best to change what's...

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