Clean Language was originally devised as a therapeutic process by the late David Grove. He was a counselling psychologist, working therapeutically with trauma victims such as Vietnam veterans and sexual abuse survivors. In workshops, he presented his ideas to...
Introducing creative thinking and building capabilities Activity designed by Emma Hackett, Clean-trained coach and consultant The underpinning theme of this activity is that of increasing creative capabilities and promoting new ways of working and being (as part of a...
Both teachers and parents are increasingly using Clean Language in education. At a simple level, the Clean questioning approach, with its acceptance of the subject’s view of the world and its fascination with imagined metaphoric landscapes, can be used to find out...
There are almost as many applications of Clean Language as there are people using it! Clean Language is a very flexible way of working, which combines well with other tools and techniques in a huge range of contexts. Personal change The most common example of Clean...
One of the ways Clean Language is used in business is to help groups to develop shared images of organisations. This is particularly useful when a company’s board of directors, for example, wants to become clearer about its shared mission, vision and strategy....
Members of the Professional Planning Forum, an independent industry body, are involved in resourcing the call centres of large, often blue-chip organisations, making sure staff are available round the clock to respond to customers’ calls. To do their job effectively...
Like other coaching approaches, Clean Language coaching is outcomes-focused, with an emphasis on getting clients to set their own goals, writes Clean Language coach Margaret Meyer. But unlike some other coaching approaches, this is done by asking questions – the...
Situation A ‘virtual team’ of contact centre managers was experiencing problems. Their centres were widely spread geographically, but the company needed them to co-ordinate their efforts closely. Instead the differences between centres were becoming more and more...
Situation A key player in the pharmaceutical industry was concerned about the performance of some of their project leaders – the individuals charged with bringing new drugs through testing and to market. The process itself was highly regulated, so they could be sure...
Situation Roland Hill*, a business analyst for Dutch IT specialists IPROFS, used Clean Language to reveal a number of misunderstandings which could have caused the collapse of an 34.9 million-Euro project involving financial institutions across Europe. He joined the...
Click on the links below to find out what people had to say about Clean Business Exchange. Jackie Arnold Wendy Sullivan Brian Birch Constanza Echevarria Michael Mallows
Clean Case Studies Some ways to use Clean Language to make a difference in business “In the current economic environment, the pressure is on to deliver, quicker, better and cheaper. Clean is a quick win that will deliver speed, quality and lower cost/increased...
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