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Clean Business Exchange

Wendy — Sun, 26 Jun 2011 09:37:59 +0000

PLEASE CLICK HERE TO REDIRECT TO CLEAN BUSINESS EXCHANGE 2011 Clean Change 4 the UK ...

Getting started using Clean Language questions

Judy — Wed, 05 Aug 2009 12:14:22 +0000

One of the most common challenges facing anyone who has just discovered Clean Language is how to start using this powerful tool at work. For some practitioners, the ‘fit’ between Clean and another change tool is obvious. Clean Language questions flow very naturally alongside other coaching or change tools such as the GROW model, or ...

Using Clean for business planning

Judy — Tue, 04 Aug 2009 10:01:08 +0000

Margaret Meyer, strategy development consultant and coach Conventional business planning processes can be very effective. They can also be very complex, time-consuming, and produce plans that look great on paper but are difficult to implement. For the last 6 months I’ve been experimenting, using Clean Language and Clean Space together with ...

Influencing skills for call centre professionals

Judy — Mon, 13 Jul 2009 11:07:57 +0000

Members of the Professional Planning Forum, an independent industry body, are involved in resourcing the call centres of large, often blue-chip organisations, making sure staff are available round the clock to respond to customers’ calls. To do their job effectively they need the co-operation of people in many other parts of the organisation. ...

Case study: Leadership skills

Judy — Mon, 23 Mar 2009 11:56:51 +0000

GlaxoSmithKline approached Wendy Sullivan to design a customized course for all employees with managerial or support functions to develop their key leadership skills. Intervention A customized, two-day interactive training course was designed and has been run on average twice a year since 1999. Using a range of tools for professional and ...

Case study: Analyst’s Clean questions save 34-million Euro project

Judy — Tue, 27 Jan 2009 10:37:07 +0000

Roland Hill*, a business analyst for Dutch IT specialists IPROFS, used Clean Language to reveal a number of misunderstandings which could have caused the collapse of an 34.9 million-Euro project involving financial institutions across Europe. He joined the project after the functionality of the new computer system had apparently been agreed. ...

Case study: Clean Language unlocked my pent-up business energy

Judy — Tue, 18 Nov 2008 11:21:21 +0000

Steve Preston, a career development coach specialising in redundancy outplacement and career change, found his business life transformed by a short Clean Language session with colleague Mary Casson. He explained: “I suddenly had much greater focus. I had had balls in the air all over the place, but after the session everything started to ...

Case study: Preparing a strategy workshop

Judy — Mon, 10 Nov 2008 14:05:11 +0000

A business wanted higher quality from its major supplier, and had agreed to hold a joint workshop involving representatives from both companies. Certified Clean facilitator Hans-Peter Wellke was called in by the meeting organiser as a catalyst and facilitator to accelerate his thinking process as he planned the joint event. Hans-Peter asked: ...

Using Clean with groups

Judy — Thu, 16 Oct 2008 08:52:35 +0000

Working with groups is a deep and rich topic – and an area in which Clean is developing quickly. Here’a an idea to whet your appetite, based on the Metaphors@Work process devised by Training Attention. One way in which Clean is used with groups is in team alignment events, to help a team come up with a shared metaphor for working well ...

Case study: Facilitating NHS reorganisation

Clean Change Company — Tue, 09 Sep 2008 17:35:25 +0000

Amicas case study: South East London Shared Services Partnership The major reorganisation of health service delivery in South East London in 2002 led to the creation of a Shared Services Partnership (SELSSP) to provide non-clinical support services to Lambeth, Southwark and Lewisham Primary Care Trusts, the South East London Strategic Health ...